General conditions


By making the reservation, you agree to the terms and conditions described below.

1. Rates are subject to local taxes and sales taxes

2. A cleaning fee at the departure is applicable to all stays. 

3. A 30% deposit is required to confirm your dates and secure the accommodation. The reservation is not confirmed until the deposit has been received.

4. The balance is due 4 weeks prior to the date of arrival (or earlier). As soon as we receive payment of the balance, we will send you the latest instructions, including instructions and registration details.

5. Reservations made within 8 weeks prior to arrival must be fully paid. 

6. In some units, pets are not allowed and smoking is not allowed inside the property. In case of non-compliance with these rules, a minimum fee of €250.00 will be charged from your security deposit.

7. Check-out is from 4:00pm on the day of arrival. Check-out is at 10:00am on the day of departure. There is an additional cost to not leaving on time.

8. A security deposit is required to ensure security against damage caused by malicious acts, inventory deviations or excessive maintenance costs. Subject to a satisfied inspection of the property after departure, the security deposit will be returned to you within 2 weeks of your departure.

9. Once the house has been confirmed, it can no longer be replaced by another house without financial compensation, in accordance with the cancellation policy.

10. All houses have basic equipment as mentionned in the description. Customers are responsible for purchasing / providing any additional supplies required for the duration of their stay.

11. Each property is provided with an information manual that can contain general and specific informations about the property and the surrounding area. Attention should be paid to waste, parking, pool and noise requirements. 

12. Please note that:

*  No refund will be granted for late arrivals, early departures or unused days of your stay.

*  in any case, the deposit cannot be refunded on the day of departure.

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